Thematic is purpose-built to tap into and leverage the key insights in your customer feedback. Text analytics is our main staple. Build the understanding you need, from all the feedback sources you've collected.

Thematic helps you see specific customer issues to address - blazingly fast. With AI analysis that delivers immediate depth of understanding, we’ll show you what matters and why. Pinpoint what to do to reduce churn and improve revenue.

Emerging insights, automatically

Thematic uncovers themes in your dataset automatically, based on what your customers have shared. No data training or building inflexible code frames. See previously unknown themes, and answer specific questions.