Qualtrics helps companies gather feedback from customers across SMS, voice, social, web, app and more.
Connect your Qualtrics data to Thematic to instantly unearth the key themes driving recommendations and satisfaction, and find what matters amidst the noise.
Thematic shines when it comes to making sense of your text feedback. You’ll quickly understand and prioritize the key themes, and see emergent trends before they impact your bottom line. It’s the smartest way to leverage feedback for confident, strategic decisions.
Just ask the DoorDash insights team, who pipe Qualtrics data into Thematic to unlock deep actionable insights.
Thematic is purpose-built to tap into and leverage the key insights in your customer feedback. Text analytics is our main staple. Build the understanding you need, from all the feedback sources you've collected.
Thematic helps you see specific customer issues to address - blazingly fast. With AI analysis that delivers immediate depth of understanding, we’ll show you what matters and why. Pinpoint what to do to reduce churn and improve revenue.
Thematic uncovers themes in your dataset automatically, based on what your customers have shared. No data training or building inflexible code frames. See previously unknown themes, and answer specific questions.
Analyzing your Zendesk data in Thematic means you’ll save time, make better strategic decisions and align your team on priorities.
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