MASTERCLASS ACADEMY

How to get the best from Thematic

Learn Thematic with a curated set of tutorials that help you get the insights to grow revenue and reduce churn.

Explore classes

Thematic Masterclasses

No sign-up required, and absolutely free of charge

1. Build a story

You will learn

Best practices for setting up and building an insights story
Tips on crafting the insights with Thematic analysis
How to make your case, build trust and drive action from the insights

Nick Stroud

VP Customer Operations

2. Tailoring your themes

You will learn

How the no-code theme editor tool works in Thematic
Why its best practice to edit themes in Thematic analysis
Tips on how to tailor your theme taxonomy for richer insights

Alyona Medelyan

CEO and Co-Founder

3. Using dashboard to report to stakeholders

You will learn

Different dashboard reporting tricks and when to use them
How to use dashboards to make them actionable for your team
Tips on customizing dashboards in Thematic to fit your audience

Nicolas Zawadzki

Customer Success, Thematic

4. Benchmarking & competitor analysis

You will learn

Explore how benchmarking reveals opportunities for rapid learning
How to use Thematic analysis tools & dashboards for benchmarking internal business units
How to identify opportunities by using public reviews of competitors

Alyona Medelyan

CEO and Co-Founder