Keep tabs on trends with set and forget automations
Track product reactions
Track issue keywords
Slack and email channels
Catch risks and opportunities early on
With automated workflows you can easily discover challenges, align teams and catch problematic bugs. Personalize alerts - new comments on a feature, a change in sentiment or NPS - so your teams are on top of the insights they care most about.
With our accurate and specific themes, you can automate personalized emails to every strand of feedback. You'll resolve issues faster and retain more users when you've got the mechanics to truly close the loop.
Keep your teams and your executive leaders informed without them having to log into the platform. Using Slack or email, send custom dashboards and weekly digests to ensure everyone gets the insights they need.
Learn more about using Thematic for customer intelligence