Get impactful insights to the right people, fast

We flag the issues, you get the confidence and time to resolve them.

Discover our workflows: watch demo video
Two women in front of a laptop sharing insights

Keep tabs on trends with set and forget automations

Automations icon - Spike detection
Spike detection
Automations icon - Theme discovery
Theme discovery
Automations icon - Comment matching
Comment matching
Automations icon - Track product reactions
Track product reactions
Automations icon - Track issue keywords
Track issue keywords
Automations icon - Slack and email channels
Slack and email channels

Catch risks and opportunities early on

With automated workflows you can easily discover challenges, align teams and catch problematic bugs. Personalize alerts - new comments on a feature, a change in sentiment or NPS - so your teams are on top of the insights they care most about.
Check out our work flows
3 types of workflow notifications including: spike detection, comment matching and theme discovery

Themes so precise you can close the loop at scale

With our accurate and specific themes, you can automate personalized emails to every strand of feedback. You'll resolve issues faster and retain more users when you've got the mechanics to truly close the loop.
Learn how Atlassian mastered this
PDF cover of atlassian case study called 'scale or fail: building an infinite customer feedback loop with AI'

Trigger regular updates with your stakeholders

Keep your teams and your executive leaders informed without them having to log into the platform. Using Slack or email, send custom dashboards and weekly digests to ensure everyone gets the insights they need.
Two women in front of a laptop sharing insights, with slack and email notfications to share and send dashboards and reports

Learn more about using Thematic for customer intelligence

ACTIONABLE INSIGHTS AT SCALE
ACTIONABLE INSIGHTS AT SCALE

Learn how Thematic works straight out of the box

A BUYER'S GUIDE
A BUYER'S GUIDE

Understand what you need for effective customer intelligence analytics

INSTANT INSIGHTS WITH GENERATIVE AI
INSTANT INSIGHTS WITH GENERATIVE AI

Give your team insights superpowers with Thematic Answers

Get started with a guided trial on your data

Complete the form to get in touch with one of our experts
& see the Thematic platform in action.

• Free trial on your dataset
• Learn how Thematic can solve your specific pain points
• Discover & review Thematic’s full functionality