Thematic derived insights into product issues that manual analysis missed, helping to guide Serato's product development direction.
Thematic's Zendesk integration was easy to setup and Serato was able to immediately act upon new insights.
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Integrate data insights into ZendeskDiscover insights into product issues and answer questions that were impossible with manual analysisFind a solution that was customizable and scalable
Young Ly
With Thematic it is possible to get a much better idea of what the mood and importance of issues are to our customers.
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