Thematic analyzes your Ask Nicely open-end survey responses, with no need for manual coding or AI training. It’s fast and easy to identify drivers and get a clear understanding of customer opportunities and needs. Get deep, accurate insights in seconds. Book a demo, with a free guided trial, today.
Thematic analyzes your Ask Nicely open-end survey responses, with no need for manual coding or AI training. It’s fast and easy to identify drivers and get a clear understanding of customer opportunities and needs.
Get deep, accurate insights in seconds. Book a demo, with a free guided trial, today.
Thematic works for all kinds of customer feedback. Our API and one click integrations make it simple to add your surveys, online reviews, product feeedback, social media and CRM data to analyze your customers needs and perceptions.
With our AI-assisted tools, define the filters and set up the variables you want to analyze, whether your feedback is in English or español.
Speed up the analysis of your reviews, surveys and more while uncovering high quality of insights into customer needs.
With best-in-class Generative AI and technology, Thematic tames and structures your feedback, without any coding or training of models: Our theme editor tool puts you in the driver seat, making it easy to validate the themes and guide the AI to make refinements.
Use dashboards and our analysis suite to build insights reports for executives, product, operations and front line staff Or use Answers to type in your question, and get a detailed answer, with visualizations and verbatim evidence.
Identify and understand what's driving the changes in your metrics. Discover the needs and issues for different customer segments, Track reactions to new features and more.