Telco
,
NPS/CSAT
,
CX
,
Marketing and Brand
,
Product
,
Customer Experience
,
Reduce time and bias spent manually reading hundreds of thousands of comments annuallyAlign CX, contact center and insights teams around feedback in a shared customer insights platformDrive enterprise-wide NPS improvements, by understanding drivers of digital (online pay) and employee interaction experiences (NPS)
Tania Parangi
Thematic helps us identify themes in customer feedback which informs where our teams should focus their attention.
Complete the form to get in touch with one of our experts & see the Thematic platform in action.
